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RESUME

Timeline View

Someonelikesyou

Chatbot vs Form

Product designer/owner

Online Patient Community

Online Patient Community

in Data Collecting Process

Lead UX researcher

in Data Collecting Process

Lead UX researcher

Product designer

IMO

App reviews visualization

App reviews visualization

Lead designer

Sanofi diabetes Connect

Process Overview

I took the initiative and took ownership of the app's onboarding and settings design.

roadmap.png

Requirements Discovery

I worked with a dedicated design research team and presented the result to the larger group. 

Requirement Discovery

Brainstorming + Ideations

I held the whiteboard sessions with other team members and exposed early ideas to stakeholders.

Brainstorming

Low - Fi Wireframes

I used Balsamiq for quick wireframing, prototyping, and iterating

Chunked Onboarding 3.0.png
Setup Bolus Schedule.png
Select Insulin(s).png
View Day-3.png
Select Kit.png
Cap Setup Instructions.png
Account creation.png
Enter Activation Code .png
Low - Fi Wireframes

Early Stage Usability Testing

I designed, recruited, and conducted a one on one testing with RightPoint experts.

Usability Testing

High-Fi Wireframes and Prototype

I created High-fidelity prototypes, including all the visuals, icons, illustrations, and interfaces in the user's onboarding and settings. 

Screen Shot 2020-03-23 at 2.27.19 PM.png
High - Fi Prototype

Human Factor Sections

I listed out questions sets for the section and observed the user interacting with my design remotely.

user-research-lab.jpg
Screen Shot 2020-03-23 at 3.43.23 PM.png
Human Factor Testing

Delivering and Documentations

I created specifications, UI Kits, and visual clues for multi-functional team communication

For other designers:

Created pages on Confluence for internal review and communication as well as the comment in the Invision prototypes

Screen Shot 2020-03-23 at 2.09.13 PM.png

For stakeholders:

When making assumptions and for monthly stakeholder and product owner review, I created various visual clues for complicated edge cases.

Screen Shot 2020-03-23 at 2.24.30 PM.png

For developers:

We were developing in an Agile environment where we iterate while implementing, The requirements and scope changes, so I created and updated the annotated interface for every single UI on a daily basis.

Screen Shot 2020-03-23 at 2.16.23 PM.png

For testing team:

The external testing team prefers using Sanofi internal Matrix systems, so I created SPECs and ticket on JIRA when syncing with testing team. 

Screen Shot 2020-03-23 at 2.09.22 PM.png
Delivering
Asset 1.png

Flora He @2022

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